BT Technician Hoax Call Warning

Posted on June 16, 2014

Bedfordshire Police have been contacted by a local resident who very nearly became a victim of a telephone scam.

A caller, claiming to be a BT Technician has reported issues with the broadband connection, suggesting that there may be a fault with the computer.

After a number of conversations the caller has offered to fix the problems by remotely logging into the computer.

At the point where the caller has asked for payment details the resident has become suspicous and has ended the call.

Whilst the resident has not lost any money they have had to contact their bank, broadband supplier and get their computer checked.

These callers are both persistent and convincing.

If you are called by anyone claiming to have information about your broadband or home computer remember the following.

Genuine BT staff do not recite account details over the phone.

Do not let a caller remotely access your computer - this may lead to personal data being captured.

Never give bank details to an unsolicited caller.

If you think that you have been a victim, run a virus scan, alert you bank and contact Action Fraud to report the scam.