Bedfordshire Police have been contacted by a local resident who very nearly became a victim of a telephone....
Skip navigation

BT Technician Hoax Call Warning

Posted on June 16, 2014

This article was published in June 2014. Please see Latest News for more recent information.

International Routing SystemBedfordshire Police have been contacted by a local resident who very nearly became a victim of a telephone scam.

A caller, claiming to be a BT Technician has reported issues with the broadband connection, suggesting that there may be a fault with the computer.

After a number of conversations the caller has offered to fix the problems by remotely logging into the computer.

At the point where the caller has asked for payment details the resident has become suspicous and has ended the call.

Whilst the resident has not lost any money they have had to contact their bank, broadband supplier and get their computer checked.

These callers are both persistent and convincing.

If you are called by anyone claiming to have information about your broadband or home computer remember the following.

Genuine BT staff do not recite account details over the phone.

Do not let a caller remotely access your computer - this may lead to personal data being captured.

Never give bank details to an unsolicited caller.

If you think that you have been a victim, run a virus scan, alert you bank and contact Action Fraud to report the scam.

Reader Comments

Skip to form

June 18, 2014, Eaton Bray says:

This is an ongoing scam which has been running since at least 2010.

More about this scam and responses from people affected can be found in the The International Routing System scam article from 2010.

Comment on This Article:

All HTML, except <i>, <b>, <u> will require your comment to be moderated before it is publicly displayed.
If you would like your own avatar displayed, read about comment avatars.

Your Email Address will not be made public.
On submission of your comment, a cookie may be stored on your local device as described in our Privacy Policy.