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Archived News - Potholes

Pothole Information - Central Bedfordshire Council, Highways

This article was published in April 2010. Please see Latest News for more recent information.

We will be attending urgently to any pothole on the carriageway that measures more than 150mm long x150mm wide x50mm deep. On the footway, we class slab movement or uneven ironwork more than 20mm, and also holes with a trip exceeding 100mm long x100mm wide x20mm deep as urgent. Anything smaller will still be assessed but monitored for future repair. This includes areas where the carriageway has begun to crumble in multiple places but has not reached the hardcore of the road. These areas will require a more permanent repair once the weather improves.

For all other issues, a member of our Customer Service Team will respond to your issue within 2 working days with advice, guidance, and a report number where action may be required. Our Technicians then have the following timescales to inspect your issue and decide the best course of action:

  • Potholes, surface defects, kerbing, general highway faults - 5 working days from the date of our reply
  • Street lighting faults - 10 working days from the date of our reply
  • All requests for new additions to the Highways, eg: signs, lines, etc - 20 working days from the date of our reply

Kind Regards,
Central Bedfordshire Council
Bedfordshire Highways Team
Telephone: 0300 300 8049
Email: [email protected]